Can I proof my child’s photos?
- No. There is no proofing. Our team’s sports sessions online. However, Proofing is done on the camera during the photo session by the player and/or the parent. Customers select their favorite images and those are locked into the student’s name. Please do not contact us requesting to see your child’s pictures. There will be no proofing.
When will I get my photo order back?
- Photo return will take up to 10 to 12 weeks during most times of the year. I’m a digital artist with custom artwork. We accommodate multiple schools in the area. Please be patient. Your child’s photos are just as important as everyone else’s child’s photos. I promise I’m working very hard. Trust the process. I will NOT rush my artwork or my orders. Do not order pictures if you are not willing to wait. I DO NOT expedite buttons or any special items for individual customers.
When will my child’s senior banner be ready?
- Senior banners for all schools are expedited and designed first prior to designing any photo orders. This is a time sensitive product for Seniors only. This includes all schools and projects. Senior banners must be paid for prior to taking your photos. Banners not paid for will not be designed or produced.
When do I have to place my order?
- Photo orders should be placed in advance or the day of the photo session. This includes senior banners. We will not accept late orders as of Oct 1, 2024.
What happens if my child has to miss their photo session?
Photo make ups are allowed in the studio if your child misses their session. This will require a $30.00 session fee. Once makeup fee is paid, you will receive available dates to take your make up session. (Remember if you miss your photo session, you are holding up everyone else’s pictures on the team. )
How long do I have to make up my child’s photo session?
- If you miss your child’s session, you should contact me by email to set an appointment and pay your make up session fee. This must be done within 7 days of missing your session. The team will be officially closed after 7 days and your child will not be included in the group photo.
How should I contact Jon Nastasi?
- Questions or concerns should be sent via Email only. Please do not contact us using Instagram, Facebook, or Text messages. They will not be returned unless the photographer has contacted you with a question. Please allow 48-72 hours for an email response.
What happens if I do not receive my photo order with every one else’s?
- Once photo orders have been delivered to your team, you have 30 days in order to notify us of your missing order via email. After 30 days, it is not our responsibility to reprint lost photographs. If your photographs are in the studio and ready for pick up, you will receive one text message notification. After that, it will be your responsibility to pick up your pictures on a scheduled studio night. Email me for a list of available pick up times.
My senior took pictures months ago, but I have not received my photo order. Why?
Senior banners are expedited for senior students. This does not include buttons, prints, or accessories. The entire team must take their pictures and orders will be completed together as a team.
My child’s team did not schedule with your studio. Can I still bring them in for pictures?
- Yes. Student Athletes who would like to take pictures with our studio without a full team must “preorder” a minimum of $150.00. Contact me via email to set up a personal appointment.
How much are sports digital images?
- Sports Digital Images are $55.00 each.
If you want 2 images : $110.00.
3 images: $165.00.
Each image is $55.00
Add on digitals vary in price depending upon package purchased.
What’s the difference between “double image design” vs “Two pose”?
Double image design” has two separate images on your photographic prints, while “Two pose” packages will include two separate poses divided evenly on all prints.
How do I purchase pictures of my child and their friends?
- These are ordered A La Carte and are called “Mini Groups”. If you want to purchase a picture of your child with multiple friends or siblings. Two or more is considered a mini group. There is no proofing so once these pictures are taken in the studio. They are discarded unless they are ordered. You should refer to the image taken specifically in the remarks upon checkout.
What if I need to add more to my order?
- If you placed your order already and need to add something more, just place another order and your orders will be merged together. Orders cannot be updated or changed once placed.
Can I proof my child’s Senior Banner?
- Yes. You will be provided with a complimentary proof to revise for corrections to spellings. Any revisions or changes to pictures will require a $35 revision fee prior to making any changes. Each revision charged at $35.00.
Model Image Release
In exchange for consideration received, I hereby give my permission to Jon Nastasi Photography to use my child’s and/or family’s photographic likeness in all forms of media for advertising, trade, and any other lawful purposes. I am the parent or legal guardian of the individual to be photographed. I have read this and approve the release.
Copyright Infringement Notice
All images (including digital), artwork, and photographic compositions are the property of Jon Nastasi Photography. The unauthorized reproduction or distribution of the copyrighted work is illegal. Any reproduction or use without the written permission or copyright release by any business, team, or individual is a violation and WILL BE enforced under Federal law.
All Sales Are Final
Once photographs are taken and orders are processed, there will be NO REFUNDS. * SPECIAL NOTE* Retakes are ONLY given at the discretion of the photographer upon request. Retake requests should be handled by email directly and not through social media or text. ALL prints and items purchased must be returned in full to photographer, in order to receive replacement prints.